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Return & Replacement Policy

At HymnIndia, customer satisfaction is our top priority. We take utmost care in crafting and delivering each product with love and precision. However, we understand that there may be instances where you might need a replacement.

Delivery Timeline

Under each product description, please note the delivery timelines.

Standard delivery: Product will be delivered in 5 to 7 business days after the order is placed. Some orders may arrive earlier.

Shipping & Delivery Policy

Last updated on June 11th, 2025

For international buyers, orders are shipped through registered international courier companies or international speed post. For domestic buyers, we use registered domestic courier companies or speed post.

Orders are shipped within 0-7 days or as per the delivery date agreed at the time of confirmation, subject to courier norms. HYMNINDIA is not responsible for delays by courier/postal authorities but guarantees dispatch within 0-7 days of order and payment.

Delivery will be to the address provided by the buyer. Confirmation will be sent via email. For help, contact our helpdesk at 9699043838 or info@hymnindia.com.

Return and Replacement Policy

Cancellation & Refund Policy

HYMNINDIA believes in supporting customers and has a liberal cancellation policy:

  • Cancellation requests are accepted within 7 days of placing the order, unless the order has already been shipped.
  • No cancellations are allowed for perishable items (e.g., food, flowers).
  • Refunds/replacements will be processed if product quality is not acceptable, after merchant verification.
  • Issues with received items (damage, mismatch) must be reported within 7 days.
  • Warranty issues should be addressed directly with the manufacturer.
  • Approved refunds will be processed within 6-8 business days.

How to Request a Replacement

  1. Email us at [support@hymnindia.com] or WhatsApp us at +91 9699043848 within 48 hours of delivery.

  2. Mention your order number, issue description, and attach clear photos/videos showing the concern.

  3. Our team will review and approve eligible requests within 2-3 business days.

  4. Once approved, the replacement product will be shipped at no extra cost.

Exceptions

  • Customised or altered products are not eligible for replacement.

  • Color and texture variations due to photography or screen differences will not be considered as damage.

For any further assistance, feel free to reach out to our support team.
Thank you for shopping with HymnIndia - An Affordable Luxury.